HIPAA compliance affects every design decision
Data handling, session timeouts, audit logging, and messaging encryption are non-optional. Prototype the full user flow before your compliance and legal review — not after.
Telehealth UX is more fragile than it appears
Waiting room anxiety, poor network states, and unclear pre-visit checklists create friction at exactly the wrong moment. Prototype every state of the telehealth flow, including failure states.
EHR integration is significantly more complex than expected
Most healthcare startups underestimate EHR integration timelines. Prototype your entire user experience first and make integration scope decisions based on which data the UI actually needs.